Why do I need professional pest control?

There are plenty of companies that sell DIY pest control products to home users so they can attempt to tackle their own pest problems. Whilst some of these products may have limited success in certain situations, they aren’t as effective as the products and chemicals that we use.

In addition to having access to better products and equipment, we have knowledge and understanding of pests and their habits which helps provide a speedy resolution to your pest infestation and helps ensure it doesn’t re-occur.

When can you visit?

We can offer evening and weekend visits at no extra cost and can often arrive on the same day, however during busy times we may need to book a slightly later appointment but we will arrange this around your schedule.

Is there a call out charge?

We do not add a call out charge and simply charge for the job that we do, keeping our pricing transparent as possible. The one exception to this rule is where we have been advised of a pest infestation that upon arrival doesn’t exist or for example if a call out to a wasp nest ends up being a honey bee swarm.

Can I pay by card?

Yes, we can accept card payments using a secure chip and pin reader and provide you with a receipt for our services. If you would like to more about the payment methods we accept and the full details of the card reader we use, please click here.

How do I know if I have a wasps nest?

Wasps are usually found nesting in and around buildings, particularly in loft spaces. If you observe the area where wasps have been seen you will usually see them going in and out of a hole on a regular basis and perhaps circling, this will usually be the entrance to the nest.

Please do not attempt to treat a wasp nest yourself, it’s dangerous and should be left to a professional. We wear protective clothing and carry the correct equipment for the job, letting us treat them quickly and efficiently.

Could there be fleas in the property we just moved into?

It’s not uncommon for new owners to find themselves with a flea problem when moving into a new home. If the previous occupants had a pet that was infested with fleas, many fleas can remain in the property without an animal to feed on. If there is no animal available to feed on, fleas will start to bite humans and this is usually when you will notice them.

It is best to book an appointment as soon as possible as treatment is much easier in empty rooms prior to unpacking.

If me or someone I know stays somewhere with bed bugs, can they spread to our home?

Bed bugs are small and like to hide in cracks and crevices, this can include items of furniture and potentially luggage, so it is possible to transport bed bugs in this way without knowing.

Will you be discreet?

We will always be discreet when required, whether it’s a residential, commercial or agricultural job. We always use unmarked vans and don’t wear any clothing with any logos or company branding, making sure we give as discreet a service as possible.

Will my children and pets be safe?

Pesticides can be harmful if they are not used correctly but we take every precaution to ensure the safety and well-being of both humans and domestic animals. If many cases there are less-toxic options available and we will be happy to discuss any of your concerns and provide alternatives as and when they are available.

Can you make sure the problem doesn’t come back?

Depending on the type of pest infestation and the circumstances, sometimes re-infestation can be a concern however as well as getting rid of the immediate pest problem we can also provide helpful advice and in some cases a number of modern proofing measures that combined reduce the chance of infestation considerably.

Do you provide contracts for local businesses?

We are always excited to be able to work with local business and can provide reliable pest management plans that run annually to keep your premises protected all year round.

How do I know if I have bed bugs?

The main sign of bed bugs is waking up in the morning with itchy swollen bites that have appeared overnight. Other signs of bed bugs include faecal spots (small dark droppings) and blood smears on the bed sheets. Occasionally bed bugs may also cause an unpleasant smell when there are large numbers.

Do I need to do anything to prepare for a bed bug treatment?

There are a number of steps that must be taken to provide the best possible chance of eliminating your bed bug infestation, all of which are listed in our bed bug pre-treatment sheet which you can find here.

How long does a wasps nest remain active?

A wasp nest will only remain active for one season, with the wasps usually dying off in the late autumn to early winter. The old nests are never re-used, however it is possible to have two nests in the same location.

How quickly can you get rid of our mouse problem?

The time it takes to eliminate a mouse infestation depends on the number of mice, and the property that has become infested, however on average it takes between 2 – 3 weeks.

How long does it take for a wasps nest to die after you’ve treated it?

The time it takes for a wasp nest to die off completely will depend on the access to it. If we are able to treat the nest directly it could take only a few hours but if access is difficult it could take a few days to die off completely.

After my house has been treated for fleas, how long will it be before I can return?

Normally you will be able to return in 2 – 3 hours, however you should always check with the pest controller and follow his instructions.

How do you treat moles?

We use traditional trapping methods to eliminate mole problems quickly and humanely without the use of any gas or poisons.

How should I prepare for flea treatments?

In order to provide the best possible treatment there are a number of steps you should take prior to having a flea treatment. You can read all about these steps by reading our flea pre-treatment sheet which can be found here.